The service team comprises of our Cabin Hosts, Client Services and Private Dining teams. At Vista, each service team goes above and beyond to safely deliver consistent, seamless and excellent customer experiences. We cover every detail, from a particular bottle of wine or catering from a preferred restaurant, to comforting a Member’s pet onboard a flight.
As a member of one of our service teams, you will be liaising with ultra-high-net-worth individuals, capturing their individual requirements and preferences to achieve our aim of creating a "home away from home” experience onboard. We seek individuals with the highest standards of attention to detail, skillful problem-solving abilities and a passion for service, to join our team.
Cabin Hosts are trained by the British Butler Institute, Norland College and Wine & Spirit Education Trust, in pet first aid, as well as being the first in private aviation to have in-house MedAire instructors to ensure passengers enjoy unrivalled service as standard on every flight.
The Vista Client Services team is the first point of contact within the business for all our customers; dealing with all aspects of their travel experience as well as liaising with other departments to ensure excellent customer service.
The Vista Private Dining team work with more than 7,000 suppliers around the world; the finest producers and purveyors, the most sought-after private chefs and Michelin-starred restaurants to source the freshest and highest quality of ingredients for our clients.
Cabin Host
"What I love about Vista is the family mindset this Group has. There is no hierarchy in the company — a new starter can approach our leadership to sit down and learn more without any judgement or ego getting in the way."
Head of Client Services, Malta
"Early on in my career, navigating the male-dominated aviation industry presented its challenges, particularly when asserting authority and gaining recognition. However, at Vista, I have been fortunate to work in an environment where meritocracy prevails."
Director of Private Dining Operations, London
"I've always loved exploring diverse cultures and cuisines, and the idea of settling in one place never appealed to me... My academic focus on travel and tourism management, including studying airline fare laws, further fuelled my desire to combine work with travel."
Vista’s team of over 4,000 aviation and technology experts represent more than 60 nationalities, working across 6 operations hubs and over 30 offices worldwide.
WOMEN IN VISTA BRING A UNIQUE PERSPECTIVE, SKILL SET, AND DETERMINATION THAT IS INSTRUMENTAL IN DRIVING OUR PROGRESS.
Vista is committed to making aviation better. This means changing the foundations of how we operate, to benefit not only our clients, but the whole global community. The industry as a whole must step up to combat climate change and its impact today — it’s the right thing to do and we all have to act now.
Thomas Flohr, Founder and Chairman